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Solutions

The Alcatel-Lucent OmniPCXTM Enterprise Communication Server (CS) is a highly scalable solution based on a pure software communication server platform that provides multimedia call processing for both Alcatel-Lucent and third-party clients/phones including TDM, IP and SIP.

This rich call-handling application delivers world-class business telephony features for medium, large and very large sized companies and offers a choice of either centralized or decentralized IP telephony solutions.

Contact Centers

An effective contact center is essential for your dynamic enterprise, connecting you with customers and making communication and knowledge driving forces in your business processes. Alcatel-Lucent contact center solutions enable your business to meet the needs of customers, optimize resources and generate more revenue. Whether you want basic call center operations or advanced interactive facilities, our solutions are simple, cost-effective and can be upgraded as your organization evolves.

Hospitality

Agape enterprise delivers end-to-end solutions that will set your Hotels apart from your competition and keep your guests loyal.

Government

Central governments and local authorities around the world are looking for ways to enhance services for citizens, while remaining within available budgets. At agape enterprise, we understand the communications needs of government agencies and have experience building converged voice and data networks for a wide range of governmental authorities. Connect with your constituents and offer them easy access to government services with our expertise for communication solution.

Enterprises

As an enterprise, you compete not only with businesses your own size but with large corporations as well. Specifically designed for enterprises with 100 to 1,000 employees, our mid-sized enterprise business communication solutions come at an affordable cost without any compromise on availability, features or reliability. Our solutions are available as separate components or as an all-inclusive Business integrated Communication Solution.

The most agile and dynamic enterprises are integrating communication applications into their business critical processes to enhance customer satisfaction, increase productivity and improve results.

We can help you integrate applications into your business processes in ways that will speed up detection of critical events and improve response times. As a result, your enterprise is more responsive, while adhering to strict compliance regulations


PRODUCT SHEET

Alcatel-Lucent OmniPCX Enterprise Communication Server

Delivering powerful, reliable and scalable IP communications to drive your 21st century business

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AGAPE ENTERPRISE PTE LTD

25 Tai Seng Avenue #03-01,
CityNeon Building, Singapore 534104